Incidents reported on status page for Paradym https://status.paradym.id/ https://d1lppblt9t2x15.cloudfront.net/logos/50174f5387ac89646bf342a162c1ba29.png https://status.paradym.id/ en https://status.paradym.id/incident/557936 Wed, 07 May 2025 09:22:00 -0000 https://status.paradym.id/incident/557936#1bb60d98b7fd9e36a970e9e4b59e3fa2d421b9b0ca045dc3a18dce26f16608e3 All services are operational again https://status.paradym.id/incident/557936 Wed, 07 May 2025 09:22:00 -0000 https://status.paradym.id/incident/557936#1bb60d98b7fd9e36a970e9e4b59e3fa2d421b9b0ca045dc3a18dce26f16608e3 All services are operational again https://status.paradym.id/incident/557936 Wed, 07 May 2025 09:22:00 -0000 https://status.paradym.id/incident/557936#1bb60d98b7fd9e36a970e9e4b59e3fa2d421b9b0ca045dc3a18dce26f16608e3 All services are operational again https://status.paradym.id/incident/557936 Wed, 07 May 2025 09:22:00 -0000 https://status.paradym.id/incident/557936#1bb60d98b7fd9e36a970e9e4b59e3fa2d421b9b0ca045dc3a18dce26f16608e3 All services are operational again https://status.paradym.id/incident/557936 Wed, 07 May 2025 09:22:00 -0000 https://status.paradym.id/incident/557936#1bb60d98b7fd9e36a970e9e4b59e3fa2d421b9b0ca045dc3a18dce26f16608e3 All services are operational again https://status.paradym.id/ Wed, 07 May 2025 08:40:32 +0000 https://status.paradym.id/#cc7619f8ca7fe7d22afa9774b712e34de2c7972f75195e4ebf24959592c1e795 Paradym Api recovered https://status.paradym.id/ Wed, 07 May 2025 08:37:21 +0000 https://status.paradym.id/#010ac6677414defdb8806f8a69baa618e075da7c25e0fe3e9893fe662c2fbb4b Paradym Mediator recovered https://status.paradym.id/ Wed, 07 May 2025 08:37:02 +0000 https://status.paradym.id/#7c6a82d712737bf7301ea8e5e723d8577430b8cef303d46fc6df9b4559b24890 Paradym Agent recovered https://status.paradym.id/ Wed, 07 May 2025 08:35:30 +0000 https://status.paradym.id/#cc7619f8ca7fe7d22afa9774b712e34de2c7972f75195e4ebf24959592c1e795 Paradym Api went down https://status.paradym.id/ Wed, 07 May 2025 08:30:31 +0000 https://status.paradym.id/#39e97e1baf0fb919b4384333b05393bdd5305ac58bfb7295e5cb69858bedf12b Paradym Api recovered https://status.paradym.id/ Wed, 07 May 2025 07:50:25 +0000 https://status.paradym.id/#39e97e1baf0fb919b4384333b05393bdd5305ac58bfb7295e5cb69858bedf12b Paradym Api went down https://status.paradym.id/ Wed, 07 May 2025 07:46:56 +0000 https://status.paradym.id/#7c6a82d712737bf7301ea8e5e723d8577430b8cef303d46fc6df9b4559b24890 Paradym Agent went down https://status.paradym.id/ Wed, 07 May 2025 07:43:58 +0000 https://status.paradym.id/#010ac6677414defdb8806f8a69baa618e075da7c25e0fe3e9893fe662c2fbb4b Paradym Mediator went down https://status.paradym.id/ Wed, 07 May 2025 07:43:19 +0000 https://status.paradym.id/#0c62223f94babb891284a8c1cf581dbde337bd1f2c59cbfe6e299ad8e2cbf6ea Paradym Api recovered https://status.paradym.id/ Wed, 07 May 2025 07:43:07 +0000 https://status.paradym.id/#36f4374d972a4b716fd6722723b9ea4044486228f6e745fc2b44244e1bbd24ac Paradym Mediator recovered https://status.paradym.id/ Wed, 07 May 2025 07:43:07 +0000 https://status.paradym.id/#1b23b0ca6c508137563496ec3a57bb174ccb20b198ed2264b9861b08f25b2be9 Paradym Agent recovered https://status.paradym.id/ Wed, 07 May 2025 07:40:24 +0000 https://status.paradym.id/#0c62223f94babb891284a8c1cf581dbde337bd1f2c59cbfe6e299ad8e2cbf6ea Paradym Api went down https://status.paradym.id/incident/557936 Wed, 07 May 2025 07:40:00 -0000 https://status.paradym.id/incident/557936#08bd7f640128a07611dec12a4062238f0a41c723edeb41e5cf79809a6a69ae4c We are having issues with all our services due to an issue in Google Cloud, where Paradym is hosted. They have acknowledged the issue and are investigating the root cause, which started around 4 hours ago. Resolving the root cause is out of our hands and in the hands of Google, but we're going to do an assessment of how we can avoid this in the future (for example by falling back to a different region or cloud provider). - The Paradym homepage works, but the dashboard is also affected. - The Paradym mobile wallet works, except for DIDComm interactions which rely on our mediator. We will keep posting updates here. https://status.paradym.id/incident/557936 Wed, 07 May 2025 07:40:00 -0000 https://status.paradym.id/incident/557936#08bd7f640128a07611dec12a4062238f0a41c723edeb41e5cf79809a6a69ae4c We are having issues with all our services due to an issue in Google Cloud, where Paradym is hosted. They have acknowledged the issue and are investigating the root cause, which started around 4 hours ago. Resolving the root cause is out of our hands and in the hands of Google, but we're going to do an assessment of how we can avoid this in the future (for example by falling back to a different region or cloud provider). - The Paradym homepage works, but the dashboard is also affected. - The Paradym mobile wallet works, except for DIDComm interactions which rely on our mediator. We will keep posting updates here. https://status.paradym.id/incident/557936 Wed, 07 May 2025 07:40:00 -0000 https://status.paradym.id/incident/557936#08bd7f640128a07611dec12a4062238f0a41c723edeb41e5cf79809a6a69ae4c We are having issues with all our services due to an issue in Google Cloud, where Paradym is hosted. They have acknowledged the issue and are investigating the root cause, which started around 4 hours ago. Resolving the root cause is out of our hands and in the hands of Google, but we're going to do an assessment of how we can avoid this in the future (for example by falling back to a different region or cloud provider). - The Paradym homepage works, but the dashboard is also affected. - The Paradym mobile wallet works, except for DIDComm interactions which rely on our mediator. We will keep posting updates here. https://status.paradym.id/incident/557936 Wed, 07 May 2025 07:40:00 -0000 https://status.paradym.id/incident/557936#08bd7f640128a07611dec12a4062238f0a41c723edeb41e5cf79809a6a69ae4c We are having issues with all our services due to an issue in Google Cloud, where Paradym is hosted. They have acknowledged the issue and are investigating the root cause, which started around 4 hours ago. Resolving the root cause is out of our hands and in the hands of Google, but we're going to do an assessment of how we can avoid this in the future (for example by falling back to a different region or cloud provider). - The Paradym homepage works, but the dashboard is also affected. - The Paradym mobile wallet works, except for DIDComm interactions which rely on our mediator. We will keep posting updates here. https://status.paradym.id/incident/557936 Wed, 07 May 2025 07:40:00 -0000 https://status.paradym.id/incident/557936#08bd7f640128a07611dec12a4062238f0a41c723edeb41e5cf79809a6a69ae4c We are having issues with all our services due to an issue in Google Cloud, where Paradym is hosted. They have acknowledged the issue and are investigating the root cause, which started around 4 hours ago. Resolving the root cause is out of our hands and in the hands of Google, but we're going to do an assessment of how we can avoid this in the future (for example by falling back to a different region or cloud provider). - The Paradym homepage works, but the dashboard is also affected. - The Paradym mobile wallet works, except for DIDComm interactions which rely on our mediator. We will keep posting updates here. https://status.paradym.id/ Wed, 07 May 2025 07:35:15 +0000 https://status.paradym.id/#6ffdc51b90734b26cf2ad98b90852b426d519fc4bf995bff4a17458fb57df1cf Paradym Api recovered https://status.paradym.id/ Wed, 07 May 2025 06:35:26 +0000 https://status.paradym.id/#6ffdc51b90734b26cf2ad98b90852b426d519fc4bf995bff4a17458fb57df1cf Paradym Api went down https://status.paradym.id/ Wed, 07 May 2025 06:30:24 +0000 https://status.paradym.id/#46620837f228ea0ca68738bab675b500420bd246be8ae9da9f7fa3593fb15625 Paradym Api recovered https://status.paradym.id/ Wed, 07 May 2025 03:09:55 +0000 https://status.paradym.id/#46620837f228ea0ca68738bab675b500420bd246be8ae9da9f7fa3593fb15625 Paradym Api went down https://status.paradym.id/ Wed, 07 May 2025 03:08:16 +0000 https://status.paradym.id/#36f4374d972a4b716fd6722723b9ea4044486228f6e745fc2b44244e1bbd24ac Paradym Mediator went down https://status.paradym.id/ Wed, 07 May 2025 03:07:54 +0000 https://status.paradym.id/#1b23b0ca6c508137563496ec3a57bb174ccb20b198ed2264b9861b08f25b2be9 Paradym Agent went down https://status.paradym.id/incident/534401 Tue, 25 Mar 2025 18:44:00 -0000 https://status.paradym.id/incident/534401#01259f61189ac2a3325c3a52b78b1f7db47946bd7150b0886be4954d71040707 Issue has been resolved everything is back to normal. https://status.paradym.id/incident/534401 Tue, 25 Mar 2025 18:02:00 -0000 https://status.paradym.id/incident/534401#a627e30327503607242cd83466610a537df36e327b2b7bfb85c2c1f6a4a9f827 We're working on fixing this issue. https://status.paradym.id/incident/356205 Tue, 16 Apr 2024 14:00:00 +0000 https://status.paradym.id/incident/356205#61fc872199cb25bffda5c6373d461e4bd8a4be43945e6e0782974597d4259086 Maintenance completed https://status.paradym.id/incident/356205 Tue, 16 Apr 2024 14:00:00 +0000 https://status.paradym.id/incident/356205#61fc872199cb25bffda5c6373d461e4bd8a4be43945e6e0782974597d4259086 Maintenance completed https://status.paradym.id/incident/356205 Tue, 16 Apr 2024 13:00:00 -0000 https://status.paradym.id/incident/356205#a77e40e24f16419f5d178cf033354d1d7e3a90da3a1b2539b8f7ce8a552b13e8 The platform will experience a brief service interruption due to an upgrade of the Paradym Agent. The downtime is expected to be minimal. We apologize for any inconvenience this may cause. https://status.paradym.id/incident/356205 Tue, 16 Apr 2024 13:00:00 -0000 https://status.paradym.id/incident/356205#a77e40e24f16419f5d178cf033354d1d7e3a90da3a1b2539b8f7ce8a552b13e8 The platform will experience a brief service interruption due to an upgrade of the Paradym Agent. The downtime is expected to be minimal. We apologize for any inconvenience this may cause. https://status.paradym.id/incident/347305 Fri, 12 Apr 2024 14:33:00 -0000 https://status.paradym.id/incident/347305#48a70557d60f2a053e32130ca3fc2711b0c7d24e3cbc4e5a2c4ef9eb83dea52d The integration with Cheqd testnet has been resolved and works as expected again in both Paradym and the Paradym Wallet. https://status.paradym.id/incident/347305 Fri, 12 Apr 2024 14:33:00 -0000 https://status.paradym.id/incident/347305#48a70557d60f2a053e32130ca3fc2711b0c7d24e3cbc4e5a2c4ef9eb83dea52d The integration with Cheqd testnet has been resolved and works as expected again in both Paradym and the Paradym Wallet. https://status.paradym.id/incident/347305 Fri, 12 Apr 2024 14:33:00 -0000 https://status.paradym.id/incident/347305#48a70557d60f2a053e32130ca3fc2711b0c7d24e3cbc4e5a2c4ef9eb83dea52d The integration with Cheqd testnet has been resolved and works as expected again in both Paradym and the Paradym Wallet. https://status.paradym.id/incident/347305 Sat, 30 Mar 2024 13:09:00 -0000 https://status.paradym.id/incident/347305#8dd1742583c98e133f6c6357f93104d1c851d25ace408d0d8aa699fcf4fe29de Due to the ongoing issues with Cheqd testnet we have temporarily enabled writing to the Cheqd mainnet for all tiers now. When creating credential templates, make sure to select `cheqd:mainnet` as the network. https://status.paradym.id/incident/347305 Sat, 30 Mar 2024 13:09:00 -0000 https://status.paradym.id/incident/347305#8dd1742583c98e133f6c6357f93104d1c851d25ace408d0d8aa699fcf4fe29de Due to the ongoing issues with Cheqd testnet we have temporarily enabled writing to the Cheqd mainnet for all tiers now. When creating credential templates, make sure to select `cheqd:mainnet` as the network. https://status.paradym.id/incident/347305 Sat, 30 Mar 2024 13:09:00 -0000 https://status.paradym.id/incident/347305#8dd1742583c98e133f6c6357f93104d1c851d25ace408d0d8aa699fcf4fe29de Due to the ongoing issues with Cheqd testnet we have temporarily enabled writing to the Cheqd mainnet for all tiers now. When creating credential templates, make sure to select `cheqd:mainnet` as the network. https://status.paradym.id/incident/347305 Fri, 29 Mar 2024 12:14:00 -0000 https://status.paradym.id/incident/347305#dce7e66331cd3403fccf5ef8fa0c7f005d621d7aa977910b6d711b66eeba6bd4 Cheqd testnet is back online again, but due to the upgrade of the testnet to V2 and client SDKs not being available yet it's still not possible to use the Cheqd testnet within Paradym and the Paradym Wallet. We're working with the Cheqd team on a solution, and are looking at alternative solutions for testing and development. https://status.paradym.id/incident/347305 Fri, 29 Mar 2024 12:14:00 -0000 https://status.paradym.id/incident/347305#dce7e66331cd3403fccf5ef8fa0c7f005d621d7aa977910b6d711b66eeba6bd4 Cheqd testnet is back online again, but due to the upgrade of the testnet to V2 and client SDKs not being available yet it's still not possible to use the Cheqd testnet within Paradym and the Paradym Wallet. We're working with the Cheqd team on a solution, and are looking at alternative solutions for testing and development. https://status.paradym.id/incident/347305 Fri, 29 Mar 2024 12:14:00 -0000 https://status.paradym.id/incident/347305#dce7e66331cd3403fccf5ef8fa0c7f005d621d7aa977910b6d711b66eeba6bd4 Cheqd testnet is back online again, but due to the upgrade of the testnet to V2 and client SDKs not being available yet it's still not possible to use the Cheqd testnet within Paradym and the Paradym Wallet. We're working with the Cheqd team on a solution, and are looking at alternative solutions for testing and development. https://status.paradym.id/incident/347305 Thu, 28 Mar 2024 08:30:00 -0000 https://status.paradym.id/incident/347305#6e377eee1edacfcfa478e2909b03a0abfbc908a6624ba701c3f9bedaf2e84036 Currently, it's not possible to interact with the Cheqd testnet. This results in the inability to use the testenet to run actions on. We will follow the updates from credo-ts and Cheqd for possible solutions. https://status.paradym.id/incident/347305 Thu, 28 Mar 2024 08:30:00 -0000 https://status.paradym.id/incident/347305#6e377eee1edacfcfa478e2909b03a0abfbc908a6624ba701c3f9bedaf2e84036 Currently, it's not possible to interact with the Cheqd testnet. This results in the inability to use the testenet to run actions on. We will follow the updates from credo-ts and Cheqd for possible solutions. https://status.paradym.id/incident/347305 Thu, 28 Mar 2024 08:30:00 -0000 https://status.paradym.id/incident/347305#6e377eee1edacfcfa478e2909b03a0abfbc908a6624ba701c3f9bedaf2e84036 Currently, it's not possible to interact with the Cheqd testnet. This results in the inability to use the testenet to run actions on. We will follow the updates from credo-ts and Cheqd for possible solutions. https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:40:00 +0000 https://status.paradym.id/incident/298756#bf86ac9f78f6f4c529014b10d3240da5977809229d2d8017d3a6cecb6aa68a43 Maintenance completed https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:40:00 +0000 https://status.paradym.id/incident/298756#bf86ac9f78f6f4c529014b10d3240da5977809229d2d8017d3a6cecb6aa68a43 Maintenance completed https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:40:00 +0000 https://status.paradym.id/incident/298756#bf86ac9f78f6f4c529014b10d3240da5977809229d2d8017d3a6cecb6aa68a43 Maintenance completed https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:40:00 +0000 https://status.paradym.id/incident/298756#bf86ac9f78f6f4c529014b10d3240da5977809229d2d8017d3a6cecb6aa68a43 Maintenance completed https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:00:00 -0000 https://status.paradym.id/incident/298756#e38a5e0d9c47140e3ff91e29ba5b5c4220c9c3e1027100ebeb2e13154e37c61d During this period, we will start the migration. Within this timeframe the services will be unavailable for around 5 minutes. https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:00:00 -0000 https://status.paradym.id/incident/298756#e38a5e0d9c47140e3ff91e29ba5b5c4220c9c3e1027100ebeb2e13154e37c61d During this period, we will start the migration. Within this timeframe the services will be unavailable for around 5 minutes. https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:00:00 -0000 https://status.paradym.id/incident/298756#e38a5e0d9c47140e3ff91e29ba5b5c4220c9c3e1027100ebeb2e13154e37c61d During this period, we will start the migration. Within this timeframe the services will be unavailable for around 5 minutes. https://status.paradym.id/incident/298756 Tue, 12 Dec 2023 09:00:00 -0000 https://status.paradym.id/incident/298756#e38a5e0d9c47140e3ff91e29ba5b5c4220c9c3e1027100ebeb2e13154e37c61d During this period, we will start the migration. Within this timeframe the services will be unavailable for around 5 minutes.